Adoption leads to explosive productivity, cost savings, revenue increases, and satisfied customers.
Chat is empowering businesses of all sorts to gain competitive advantages in a challenging business environment. Have you ever chatted before? Your customers do. They are demanding (and starting to expect) chat at the website for sales/support.
ColligoNet Business Chat is the paramount instant messaging solution for businesses: allowing companies to satisfy the communication demands of employees, vendors, and customers in a simple, secure, and productive manner.
Complete with unparalleled “tri-mode” architecture, ColligoNet Business Chat allows users to interact with customers in the Sales/Support mode, securely communicate internally in the People mode, and enter into a permission-based virtual Conference Room.
Its design solves all chat needs in one, thin (2 MB) Java Desktop client. ColligoNet Business Chat is platform independent, working flawlessly on any operating system. Delivered as software as a service (SaaS), ColligoNet Business Chat can be deployed onto any existing website, and even operates from a link in an e-mail signature.
Let you website and e-mail to work for you 24/7: connecting you real-time with customers if you are online and capturing leads and building users in CRM if you are offline.
Built on the revolutionary ColligoNet system, business professionals are empowered to customize & configure their chat environments at any time, making real-time changes with the push of a button. Communications are archived on the server, allowing for searchable history by keyword, user, user group, and chat room, which especially adds value in high-turnover environments.
Standard Features Included:
- Integrated Sales/Support, People-to-People, and Conference Room Modes
- Archived Searchable History
- Offline and Delayed Messaging
- Sales/Support Call Transfer and Invite
- Page Push - to the visitor resulting in a change directly at the browser
- Footprints – track visitor data dynamically as they navigate your site
- Custom, Lead-Capturing Forms
- Integration to CRM
- Digital Business Card
- And so much more…
ColligoNet Business Chat helps any business succeed. We are seeing:
Applications in Business:
Automotive
- Connect to sales/support/service/finance, dispersed across website, resulting in a greater customer satisfaction index
- Significantly increase internal productivity at the store level through the integration of dealership management and personnel in a team-friendly environment
Real Estate
- Direct connection to appropriate agent at the website property listing
- Capture the client at the peak moment, eliminate lost sales
Property Management
Enhanced communication between landlord and tenant with point of presence known
Build communities among residents to increase value proposition of property
Sports
- Communication interaction amongst fans and sports players
- Build social networks, enrich fan experience
Subscription Based Support
- Payment schedule for increased customer service level via chat
- Lower the cost of customer service by reducing call center bodies
Dealer Networks
- Seamless communications from manufacturer broadcasted out to dealer network
- Increase dealer mindshare & number of meaningful communications
Secure Internal Communications
- Increase productivity of distributed businesses
- Change the way businesses operate while increasing economies of scale
Ready to start chatting? Click the link on our home page and get started! Not ready to chat with one of our experts yet? Feel free to contact us at info@coretomic.com. We’ll have you reaping the benefits of ColligoNet Chat in no time!
